Healthcare AI: Why the "Build Reflex" is Killing Your ROI

In this article, For Healthcare Leaders, Build vs. Buy Determines ROI on Enterprise AI, featuring Matthew Crowson, MD, of Wolters Kluwer, Matthew argues that healthcare organizations must abandon their traditional "build reflex" for AI solutions, citing a high 95% failure rate. This traditional habit in the healthcare system is in stark contrast with tight margins and the competitive AI talent market.

Crowson advocates for a shift to a hybrid partnership model where the organization "buys" a vendor's customizable platform. This model is crucial because it addresses trust issues by ensuring that sensitive patient data (PHI) remains secure behind the facility's firewall.

He stresses to first focus on problem diagnosis, be realistic about their in-house talent, and ensure their data foundation is clean before engaging any vendors. This pragmatic approach is essential for achieving a positive ROI on enterprise AI.

Community Question: What do you think? Is your organization currently struggling with the build vs. buy decision?

Let's discuss! Click through to read the entire article above and let us know your thoughts around it in the comments below!