Forum Discussion

MarijnWaaijer's avatar
MarijnWaaijer
Novice I
5 days ago

Proxy Exlusions

We are setting up two new Arrays (Purity//FA 6.9.4) and for the phone home we need to access the internet. In our environment that is possible via a proxy. But for internal traffic (servers, etc) I don't want to go via the proxy server. Is it possible the set a proxy exclusion list in the array itself? And how do I do that?

1 Reply

  • mikenelson-pure's avatar
    mikenelson-pure
    Trekker II
    1 day ago

    Hello Marijn!
    This isn't something that can be configured by a customer via the CLI. Honestly, I'm not even 100% positive it can be done. I would suggest you reach out to your Account team or directly to Everpure Support to open a ticket and have them reply.  
    To open a support ticket:

    1. Web portal (recommended)
    • Go to the Everpure Support Portal: https://support.purestorage.com
    • Sign in with your support credentials
    • Click Open a Case
    • Provide a clear subject, a detailed description 
    • Click Submit
    1. Email
    • Send an email to: support@purestorage.com
    • Include:
      • Your company name
      • Product(s) affected
      • Brief issue summary in the subject line
      • Detailed description of the issue in the body
    1. Phone (for urgent issues)
      If this is time-sensitive or service-impacting, please call Support after opening your case (or to have a case created for you):
    • US toll-free: +1 (866) 244-7121
    • Global: +1 (650) 729-4088
    • For other regions, see the phone list on the Support Portal.

    Once your case is created, you’ll receive a confirmation email with the case number and details. Please reference that case number in any follow-up communications.

    Cheers,

    //Mike