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christoph_reime's avatar
christoph_reime
Novice I
3 years ago
Solved

Hi, does anybody have the error message: "Error retrieving

Hi, does anybody have the error message: "Error retrieving datastore information org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: [Cannot authorize the operation.]" when trying to use the vmware plugin 5.0 with latest appliance? Everything seems to be working fine but we receive this message when we try to expand a LUN within vCenter.
VIRTUALIZATION
  • Cody_Hosterman's avatar
    Cody_Hosterman
    3 years ago
    We did some multi-vCenter improvements in 5.1.0 let me check with eng to see if this going away makes sense. I dont see it on the release notes so it could be something was missed
  • Cody_Hosterman's avatar
    Cody_Hosterman
    Puritan
    3 years ago
    A few folks have tried internally recently without an issue, so something unknown is happening. Might need to open a ticket with support, can you share a screenshot of the the error?
  • christoph_reime's avatar
    christoph_reime
    Novice I
    3 years ago
    All fine for now, we already uploaded support bundle from plugin appliance and will collect logs from vcenter within next days. But strange that everything seems to be working fine but sometimes we got this error message. We have connected appliance to many vCenter in linked mode and have seperate appliance for non linked vCenters..
  • christoph_reime's avatar
    christoph_reime
    Novice I
    3 years ago
    Just collected virgo logs for 2 of the vCenters and uploaded it to the mentioned case, we also checked user permissions. All users are in the admin group (local admin user and different user with ad permission).
  • christoph_reime's avatar
    christoph_reime
    Novice I
    3 years ago
    Error seems to be gone after redeploy with latest plugin and ova version and disconnected orphaned vcenter connection.
  • Cody_Hosterman's avatar
    Cody_Hosterman
    Puritan
    3 years ago
    We did some multi-vCenter improvements in 5.1.0 let me check with eng to see if this going away makes sense. I dont see it on the release notes so it could be something was missed