Ask Us Everything Recap: Making Purity Upgrades Simple
At our recent Ask Us Everything session, we put a spotlight on something every storage admin has an opinion about: software upgrades. Traditionally, storage upgrades have been dreaded — late nights, service windows, and the fear of downtime. But as attendees quickly learned, Pure Storage Purity upgrades are designed to be a very different experience. Our panel of Pure Storage experts included our host Don Poorman, Technical Evangelist, and special guests Sean Kennedy and Rob Quast, Principal Technologists. Here are the questions that sparked the most conversation, and the insights our panel shared. “Are Purity upgrades really non-disruptive?” This one came up right away, and for good reason. Many admins have scars from upgrade events at other vendors. Pure experts emphasized that non-disruptive upgrades (NDUs) are the default. With thousands performed in the field — even for mission-critical applications — upgrades run safely in the background. Customers don’t need to schedule middle-of-the-night windows just to stay current. “Do I need to wait for a major release?” Attendees wanted to know how often they should upgrade, and whether “dot-zero” releases are safe. The advice: don’t wait too long. With Pure’s long-life releases (like Purity 6.9), you can stay current without chasing every new feature release. And because Purity upgrades are included in your Evergreen subscription, you’re not paying extra to get value — you just need to install the latest version. Session attendees found this slide helpful, illustrating the different kinds of Purity releases. “How do self-service upgrades work?” Admins were curious about how much they can do themselves versus involving Pure Storage support. The good news: self-service upgrades are straightforward through Pure1, but you’re never on your own. Pure Technical Services knows that you're running an upgrade, and if an issue arises you’re automatically moved to the front of the queue. If you want a co-pilot, then of course Pure Storage support can walk you through it live. Either way, the process is fast, repeatable, and built for confidence. Upgrading your Purity version has never been easier, now that Self Service Upgrades lets you modernize on your schedule. “Why should I upgrade regularly?” This is where the conversation shifted from fear to excitement. Staying current doesn’t just keep systems secure — it unlocks new capabilities like: Pure Fusion™: a unified, fleet-wide control plane for storage. FlashArray™ Files: modern file services, delivered from the same trusted platform. Ongoing performance, security, and automation enhancements that come with every release. One attendee summed it up perfectly: “Upgrading isn’t about fixing problems — it’s about getting new toys.” The Takeaway The biggest lesson from this session? Purity upgrades aren’t something to fear — they’re something to look forward to. They’re included with your Evergreen subscription, they don’t disrupt your environment, and they unlock powerful features that make storage easier to manage. So if you’ve been putting off your next upgrade, take a fresh look. Chances are, Fusion, Files, or another feature you’ve been waiting for is already there — you just need to turn it on. 👉 Want to keep the conversation going? Join the discussion in the Pure Community and share your own upgrade tips and stories. Be sure to join our next Ask Us Everything session, and catch up with past sessions here!
