How can I help?
Hey Pure Community, I’m Brian Heck, and I get to be your Senior Systems Engineer if you’re in Alaska, Washington, or Oregon (yup, that’s me—the person behind the emails!). I’m part of the SLED team at Pure, which just means I spend my days helping schools, local governments, and all sorts of public organizations like Tribal make the most of their data. I’ve always believed the secret sauce at Pure isn’t just our tech (though I’m pretty biased about how rock solid flash storage is). It’s actually the people on our team and in this community. There’s zero ego, just lots of curiosity and a drive to solve real problems for real folks. So if you ever just want to ask a question, vent about a challenge, or swap stories about your favorite upgrades, trust me, you’re speaking my language. If you’re wondering: What’s it really like working at Pure (spoiler: the culture here rocks) What new tech or trends I’m excited about in storage, cloud, or AI How to get the most out of your SE team (or what the heck SEs actually do behind the scenes) …please shout! I love sharing tips, diving into rabbit holes, and figuring out better ways to do things together. I’m always up for good conversation, honest feedback, or brainstorming sessions, whether it’s in the forums or over coffee (virtual or real). This community means a lot to me, and I’d really love to hear your stories, see your questions, and learn from your experiences. I've been a part of the VMUG for quite awhile, so things like this are my jam. I’ll do my best to share the good stuff—tech advice, a peek at life at Pure, and maybe a few dad jokes if you’re lucky. How can I help? What’s on your mind?
AI is changing everything in Telco
Like every industry, AI is having a massive impact on telecom. But what do your peers think about it? We partnered with NVIDIA to sponser a research report about AI in the telecom space. It includes expert opinions plus thoughts from AI leaders at MetTel, Telus and Verizon. There's also a very informative webinar featuring Pure Storage Telecom Field CTO Patrick Lopez and Chris Penrose, VP, Head of Telecoms Business Development at NVIDIA. All the links are available in this blog post.Join us for TechSummit: File Day Atlanta!
Looking to tackle today’s toughest infrastructure challenges head on? Join us at TechSummit, an exclusive, half-day technical event for IT leaders, architects, and data professionals like you. What we’ll cover: Enterprise Data Cloud (EDC) - Get an inside look at how a unified, intelligent data platform brings agility, resilience, and performance to any workload. Real-time Enterprise File - See how a platform-driven approach to unstructured data speeds up AI, analytics, and mission-critical applications. AI - Learn the benefits of AI-ready infrastructure designed and optimized to support the evolving needs of AI applications and development workflows. Cyber Resilience - Discover the advantages of a proactive, layered, operationally viable cyber resilience strategy to not just survive a cyberattack, but thrive after one. It won’t be all business. We’ll also make time for fun. After the insightful discussions and learning, we’ll unwind together at a relaxed happy hour. Speakers Joey Clark | Principal Technologist Josh Lay | Field Solutions Architect - AI / Analytics / HPC Antonia Abu Matar | Field Solutions Architect Drew Kessel l Field Solutions ArchitectJoin Pure Storage at TechSummit: Denver!
Ready to elevate your data strategy? Join us on September 10, 2025 for our Pure Storage TechSummit, where leading experts will share the latest insights and best practices on cyber resilience, AI, and file & object storage. Curated by storage specialists for industry professionals, our agenda offers deep technical content and real-world customer perspectives to help you: Strengthen cyber resilience with built-in data protection and rapid recovery Accelerate AI & analytics with high-performance, consolidated storage Harness file & object storage to drive simplicity and scalability Register here!Virtualization Anonymous - Pittsburgh PUG
Welcome to Our 2nd Pure User Group (PUG) Discussion on Server Virtualization! We’re excited to bring our community together again for our second PUG session focused on server virtualization — a topic that's constantly evolving and critical to modern infrastructure. This is part of our ongoing effort to host these discussions every six months, continuing as long as there's interest from our user community. Whether you joined us for the first session or you're new to the group, we’re glad to have you here. Let’s learn, share, and grow together — and as always, your feedback helps shape future PUG topics! Event Details This will be a customer driven and customer focused discussion to hear from people like you related to the experiences and journey you have been on as we all seek the recovery we need to build a virtualization strategy for the future. Pure Storage and Expedient will provide experts and guidance to take that first step with you. After our presentation, we invite you to join us for happy hour and appetizers at the Federal Galley located here. Prizes will be provided to help encourage open collaboration. Space is extremely limited for this event. Sign up now to grab your spot to this exciting event. Registration https://info.purestorage.com/2025-Q3AMS-COMREDTFSPUGPittsburghLP_01---Registration-Page.html Parking Enter the Parking garage on level 2 off of S Commons, Take the east or west stairs to the Plaza Level, Exit the plaza level by the information desk to the outdoor plaza, walk towards the Federal Galley, The conference center entrance is located to the left of the Federal Galley. (follow Pure Storage Signage) Agenda 2:00PM Check In 2:30PM - 4:30PM Presentation 4:30PM - Giveaway Raffle (Pirate Tickets, Pure Swag, Autographed Pirate Baseballs) 5:00PM - 6:30PM Happy Hour with PureGetting Started: 5 Steps to Get the Most Out of the Pure Customer Community
Welcome! You've taken the first step and created an account here. What to do next you ask? Here's five simple steps to take after registering to ensure you're getting the most out of this community. Fill out your Profile: Let the community know who you are! Click on your avatar in the top right corner of this window and select 'My Settings' from that dropdown. Fill in your name, location, and bio information. Plus select from one of several default avatars or upload your own image. Write an Introduction post: Head over to the Social Space and write your intro post. Tell us about yourself, your role at your company, and your goals for participating in this community. What have you been thinking about a lot lately at work? (And we won't shy away from pictures of your pets either!) Follow a couple of Forum areas: Find the products you use most and solution areas you're most focused on in our Forums and be sure to click the bell icon in the upper right of those forums to be sure you get notifications on the latest activity in those areas. If you work in Finance, Healthcare, Public Sector, or Telco there's groups dedicated to the unique needs of your industry areas too. And if you're an open source or automation fan, Cloud Native and Kubernetes devotee, or a Pure Partner, there's dedicated group you can join for each of those areas too. Join your local Pure User Group: Click on Groups in the top nav and select Pure User Groups. (fka FlashCrew) Select your region & find the group for your local area. Click on that group and then click 'Join Group'. This will ensure you hear about any Pure events happening in your local area, including when & where the next meetup is. Pick 3-5 tags to follow: This community makes heavy use of tags. As you browse a forum, you'll notice each thread has tags. That is because we require them for every post. Find the tags most relevant to your interest areas and click the bell icon on those pages so you can keep up to date with the latest posts in those categories, regardless of what forum or group the discussion happens in. Finally, feel free to ask questions! Your friendly admins (bmcdougall and Ludes) are here to answer any questions you have and take suggestions. And we have deputized experts across Pure Storage to be on hand to answer deep technical questions. So don't be shy, there's always someone around to help you out.Complexity Creeps. Let’s Audit It Before It Breaks You.
Complexity in IT isn’t built overnight—and it won’t be unwound that way either. This blog walks through a practical, no-fluff approach to auditing and simplifying your IT environment. From building a visibility map of your tools and integrations to prioritizing what to fix, executing cleanly, and proving the value with real metrics—this is about intentional, incremental change. Win big. Choose simplicity.Canadian Telecom Summit, 2025
Pure Storage will be speaking at the Canadian Telecom Summit on a panel session, "Technology Megatrends – Private Networks and Edge, Cloud, AI, and Quantum" (details here). The Summit takes place June 3-4, 2025, at the Metro Toronto Convention Center. We hope to see you there!Pure Storage Delivers Critical Cyber Outcomes
“We don’t have storage problems. We have outcome problems.” - Pure customer in a recent cyber briefing No matter what we are buying, what we are buying is a desired outcome. If you buy a car, you are buying some sort of outcome or multiple outcomes. Point A to Point B, comfort, dependability, seat heaters, or if you are like me, a real, live Florida Man, seat coolers! The same is true when solving for cyber outcomes, and often overlooked is a storage foundation to drive cyber resilience. A strong storage foundation improves data security, resilience and recovery. With these characteristics, organizations can recover in hours vs. days. Here are some top cyber resilience outcomes Pure Storage is delivering. Native, Layered Resilience Fast Analytics Rapid Restore Enhanced Visibility We will tackle all of these in this blog space (multi-part post alert!), but let’s start with the native, layered resilience Pure provides customers. Layered Resilience refers to a comprehensive approach to ensuring data protection and recovery through multiple layers of security and redundancy. This architecture is designed to provide robust protection against data loss, corruption, and cyber threats, ensuring business continuity and rapid recovery in the event of a disaster. Why is layered resilience important? Different data needs different protection. My photo collection, while important to me, doesn’t require the same level of protection as critical application data needed to keep the company running. Layered resilience indicates that there needs to be different layers of resilience and recovery. Super critical data needs super critical recovery. We are referring to the applications that are the life-blood of organizations, order processing, patient services or trading applications. These may only account for 5% of your data, but drive 95% of the revenue. Many organizations protect these with high availability which provides excellent resilience against disasters and system outages. But for malicious events, such as ransomware, protection is needed to ensure that recoverable data is available if an attack corrupts or destroys the production data. Scheduled snapshots can protect that data from the time the data is born. Little baby data. Protect the baby! Pure Snapshots are a critical feature, providing efficient, zero-footprint copies of data that can be quickly created and restored, ensuring data protection and business continuity. Pure snapshots are optimized for data reduction, ensuring minimal space consumption. This is achieved through global data reduction technologies that compress and deduplicate data, making snapshots space-efficient. They are designed to be simple and flexible, with zero performance overhead and the ability to create tens of thousands of snapshots instantly. They are also integrated with Pure1 (part of our Enhanced Visibility discussion) for enhanced visibility, management and security, reducing the need for complex orchestration and manual intervention. Snapshots can be used to create new volumes with full capabilities, allowing for mounting, reading, writing, and further snapshotting without dependencies on one another. This flexibility supports various use cases, including point-in-time restores and data recovery. In events that require clean recovery, and secure recovery at that, it would be much more desirable to leverage snapshots for recovery, where you could scan and determine cleanliness and safeness, often in parallel efforts and the reset time for going to an earlier period of time is a matter of seconds rather than days. But not even these amazing local snapshots are enough. What if your local site is rendered unavailable for some reason? Do you have control of your data to be able to recover in that scenario? Replicating those local snapshots to a second site could enable more flexibility in recovery. We have had customers leverage our High Availability solution (ActiveCluster) across sites and then engage snapshots and asynchronous replication to a third site as a part of their recovery plan. Data that requires extended retention and granularity is typically handled by a data control plane application that will stream a backup copy to a repository. This is usually a last line of defense in case of an event, as the recovery time objective is longer when considering a streaming recovery of 50%, 75%, or 100% of a data center. Still, this is a layer of resiliency that a comprehensive plan should account for. And if these repositories are on Pure Storage, these also can be protected by SafeMode methodologies and other security measures such as Object Lock API, Freeze Locked Objects, and WORM compliance. And most importantly, this last line of defense can be supercharged for recovery by the predictable, performant platform Pure provides. Some outcomes of this layer of resilience involves Isolated Recovery Environments to incorporate even security and create those Clean Rooms to isolate recovery to ensure you will not re-introduce the event origin back into production. In these solutions, the speed benefits that Pure provides is critical to making these designs a reality. Of course, the final frontier is the archive layer. This is a part of the plan that usually falls into compliance SLA, where data is required to be maintained for longer periods of time. Still, more and more, there are performance and warm data requirements for even these data sets, where AI and other queries can benefit from even the oldest of data. One never knows what layer of resilience is required for any single event. Having the best possible resilience enables any company to recover, and recover quickly, from an attack. But native resilience is just one of the outcomes we deliver. Come back to read how we are delivering fast analytics outcomes in an environment that seeks to discover anomalies as fast as possible. Exit Question: How resilient is your data today? Jason Walker is a technical strategy director for cyber related areas at Pure Storage and a real, live, Florida Man. No animals or humans were injured in the creation of this post.
